配送ポリシー

1. Processing Time

• All orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
• Custom or personalized items may take longer, as noted on the product page.

2. Shipping Time

• Standard shipping: 3-7 business days.
• Expedited shipping: 1-3 business days (if selected at checkout).
• Please note that shipping times may be slightly longer during peak seasons or holidays.

3. Order Tracking

• After your order ships, you will receive a tracking number via email.
• You can track your package on the carrier’s website to see real-time delivery updates.

4. Lost or Damaged Packages

• If your package is lost or damaged during shipping, please contact us within 7 days of delivery with photos or relevant proof.
• We will assist with a replacement or refund as quickly as possible.

5. Important Notes

• Please ensure your shipping address is correct to avoid delays.
• Delivery times are estimates and may vary due to carrier delays or weather conditions.